The header
Name, star rating with the number of reviews behind it, discipline, and location — either a suburb and city, or “3 locations in Sydney” if they work from several. A verified badge means Open Therapy has checked their registration against the relevant national register. See Safety and privacy.What’s on the page
Media
Media
A portrait, and often short video clips and photos of the rooms. Worth two minutes — hearing
someone talk tells you more than a bio.
About
About
Their bio in their own words, how they’ll meet you, and the languages they speak.
Services
Services
Each named service with its duration and price. Selecting one loads it into the booking panel, so
the price you see is the price you’ll pay.
Updates
Updates
Posts the therapist has written about the work, and practice news when something changes.
Groups they're running
Groups they're running
Group programs they facilitate. Usually a fraction of the individual fee — see
Groups and programs.
Where you'll be seen
Where you'll be seen
Clinics with their standing days, or a service area on a map with the radius they’ll travel for
home visits.
Focus areas
Focus areas
The specialties they list. Useful for checking your reason for coming is actually their work
rather than something they’d accept.
Qualifications
Qualifications
Registering body, registration status, years practising, and their listed qualifications with
dates.
Rebates and funding
Rebates and funding
Each funding type with a tick or a dash and a line of detail. See
Rebates and funding.
Reviews
Reviews
Rating, quoted review, name and date. Reviews cover the service — booking, admin, premises,
manner — and by law can’t discuss treatment or outcomes. See Reviews.
The booking panel
On the right, and it follows you down the page as a bar once it scrolls out of view. You’ll choose a service, then a mode, then a location, then a date and time. See Book a session. Two trust lines sit under it: Registration checked by Open Therapy, and for online work, Encrypted video link for online sessions. The therapist’s cancellation terms are shown here in one line — the same terms that will be enforced if you need to cancel.Support workers are different
Disability support workers and other shift-based practitioners are engaged by the hour on a roster, not booked by the appointment. Their profile shows an hourly rate and a request form instead of a booking panel. Nothing is booked or charged from that form. They’ll confirm whether the roster works, usually within two business days, and you’ll both sign a service agreement before the first shift.These practitioners bill after each shift rather than at booking, and plan managers are billed
direct.
Personal booking links
A therapist may hand out a link likeopentherapy.link/sarah-chen on a card or in an email signature. It opens exactly the same profile. Both addresses are legitimate.