For clients
Find a therapist, book and pay for sessions, and manage your care.
For therapists
List your practice, take bookings, and get paid.
What makes this different
Matching is built on lived experience, not just modalities
Matching is built on lived experience, not just modalities
Most directories let you filter by therapy type and postcode. Open Therapy also asks what you’re
carrying — culture, identity, neurodivergence, grief, caring, faith — and asks therapists which of
those they have lived through themselves rather than only worked with. A shared experience is the
single heaviest factor in your shortlist. See Find a therapist.
Clients pay the therapist's published price, and nothing more
Clients pay the therapist's published price, and nothing more
There is no booking fee and no surcharge. Open Therapy’s fees come out of the therapist’s payout,
never out of your bill. See Fees.
Cancellation terms belong to the practice, and are enforced
Cancellation terms belong to the practice, and are enforced
Each therapist chooses one of four cancellation policies. Whatever they choose is what you see on
their profile, at checkout and in your confirmation email — and it’s what the system actually
charges. See Cancellations and refunds.
Reviews describe the service, never the treatment
Reviews describe the service, never the treatment
Australian law prohibits testimonials about regulated health services. Reviews on Open Therapy can
cover booking, admin, premises and manner, but not symptoms, treatment or whether therapy helped.
Every review is screened before it appears. See Reviews.
Common questions
How it works
The path from searching to a first session, end to end.
Fees
What clients pay, what therapists pay, and who pays what to whom.
Safety and privacy
Verification, clinical records, and how your data is handled.