> ## Documentation Index
> Fetch the complete documentation index at: https://docs.opentherapy.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your sessions

> See what's booked, join an online session, and understand what each therapist's terms mean for you.

Everything booked, attended and cancelled sits under **Sessions** in your account.

## The three tabs

| Tab           | What's in it                                          |
| ------------- | ----------------------------------------------------- |
| **Upcoming**  | Everything ahead of you, soonest first                |
| **Past**      | Sessions that have happened, each with **Book again** |
| **Cancelled** | Sessions called off, by either side                   |

Times are shown in your local timezone, and the page says which one it's using.

## Joining an online session

The **Join** button appears on a session when it's close enough to start. The room opens ten minutes early, and the link is the same every time — the one in your confirmation email works too.

Inside, you have your microphone, camera, screen share, a way to raise your hand, and side panels for chat and notes.

<Note>
  Nothing is recorded unless you and your therapist both agree to it in the room.
</Note>

## Cancellation terms per therapist

Below your session list, you'll see one policy panel for each therapist you have something booked with. If you're seeing two therapists, you're under two sets of terms, and both are shown.

See [Cancellations and refunds](/clients/cancellations-and-refunds) for what each one means in money.

## Rescheduling

There's no reschedule button yet. To move a session, cancel it and book the new time.

<Warning>
  Cancelling inside the therapist's notice window may charge a fee even if you rebook straight away.
  If you're outside the window you can cancel free and rebook at no cost. Check the terms on your
  session before you cancel.
</Warning>

If you're inside the window, message the therapist first — they can cancel from their side, and a therapist's own cancellation never carries a fee.

## Sessions you don't recognise

Your card statement shows the **therapist's practice name**, not Open Therapy, because they're the merchant of record. If a line looks unfamiliar, check your receipts under [Invoices and receipts](/clients/invoices-and-receipts) before disputing it with your bank.

## Exporting

**Export** on the sessions page gives you your session history. **Export my record** in settings gives you everything.